Privacy Policy
American Wellness Center is committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, communicate with us, or use our services.
Information We Collect
We collect personal data only when it is necessary for providing you with services or information you have requested. This may include:
- Name, email address, phone number, or other contact details you provide.
- Information shared through forms, registrations, or purchases.
- Technical data such as IP address, browser type, and usage statistics for security and performance improvements.
Why We Collect Data
We use the information we collect for purposes such as:
- Responding to your inquiries and requests.
- Sending you newsletters, updates, or promotional information when you have opted in.
- Processing appointments, services, or product orders.
- Improving our website, services, and overall user experience.
Email Communications
If you have received an email from us, one of the following applies:
- You have voluntarily provided your contact information for updates or resources (“opt-in”).
- You have previously purchased or shown interest in our services.
Your email information is used strictly for communication with you and will never be shared, sold, or rented to third parties, unless required by law.
Comments
When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser details for spam detection.
- An anonymized hash of your email may be sent to the Gravatar service to check if you use it. After approval, your profile picture may appear with your comment.
Media
If you upload images to our website, please ensure they do not contain embedded location data (EXIF GPS). Visitors may be able to download and extract location information from uploaded images.
Cookies
Our website uses cookies to enhance user experience. Examples include:
- Saving your details in comments for future convenience.
- Temporary cookies to check browser compatibility.
- Login cookies to remember your account preferences.
You may disable cookies in your browser, but some site features may not function properly.
Embedded Content
Articles or pages on our site may include embedded content (e.g., videos, images, maps). Embedded content behaves the same way as if you visited the original website. These third-party websites may collect data about you, use cookies, and track interactions independently of American Wellness Center.
Analytics
We may use website analytics tools to understand visitor behavior and improve our services. This information is aggregated and does not identify individuals.
Data Retention
- Comments and their metadata are retained indefinitely for automatic follow-up approval.
- For registered users, personal data is stored in user profiles. Users may edit or delete their information at any time, except for usernames.
Your Rights
You may request:
- A copy of the personal data we hold about you.
- Correction or deletion of your data, except for records we are legally required to retain.
Requests can be made through our official contact channels.
Data Security
We take appropriate measures to protect your data. Information is only accessible to authorized employees or contracted service providers who need it to deliver services.
Third-Party Services
Visitor comments may be checked via automated spam detection services.
Your contact information may be processed using secure CRM or email marketing software. These services guarantee encryption and data protection.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📞 +8809666747470
📞 01753-461857 (WhatsApp)
📍 American Wellness Center, Islam Tower (3rd & 4th Floor), 102 Sukrabad Bus Stand, Dhanmondi 32, Dhaka 1207.